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FAQs.

1)  YOUR NAILS 

How long will my nails last?

When applied correctly your nails can last up to two weeks. This varies depending on how you have applied them and how you look after them. 

Nail glue: Up to two weeks.

Nail tabs: These are great for a weekend and will last up to two days.

How do I apply my nails?

1. Find which nails fit your nails best and lay them out in order.

2. Buff over the top of your nail with the buffer in your kit. If your nail is a bit bigger at the bottom you can use you nail file in your kit to file it down at the bottom and sides of the nail.

3. Wipe every nail with the alcohol wipe in your kit.

4. Apply a small dot of nail glue to your nail, place the nail on top of your natural nail, move the false nail up and down to spread the glue then place the nail in the desired place and hold for 5 seconds. 

For nail, tabs follow steps 1,2 and 3 then apply the adhesive tab sticky side down onto natural nail, Peel the protective cover from the top of the tab the apply your press-on nail onto the adhesive tab and hold for a few seconds. 

Are my press on nails reusable?

You will be able to reuse your nails over and over if you choose to use the adhesive tabs as these will leave no build up on them. It's less likely with the nail as the glue does dry and build up. If you remember to only use a small bit of glue this will help keep the build-up to a minimum. Please take extra care of your nails to keep them in good condition. Always remove them as delicately as possible and store back in their box. 

PLEASE NOTE: We are unable to ship nail glue internationally, therefore, you will receive adhesive tabs.

 

How do I remove my nails?

Easy! Just follow the steps below.

Step 1- Apply cuticle oil around the nails and behind the back of the nail.

Step 2- Fill a bowl with warm water ( as warm as you can go) and let them soak for a while and they will eventually pop off.

If you have a stubborn nail repeat the process again. 

Step 3 - Once removed, buff your natural nail lightly and apply cuticle oil.  

2) ORDERS 

What is the order process?

Find the set you like and simply choose the required size from the drop down menu. See below for shipping. PLEASE MAKE SURE YOU ORDER THE CORRECT SIZE. WE DO NOT ACCEPT RETURNS. Please purchase a sizing kit if you are unsure on your sizing. Our store is set to Canadian Doller currency. 

Can I make changes to my order?

Unfortunately, this isn't possible. 

3) CUSTOM NAILS 

Can I order a custom set of press on?

Yes of course! We love to create new designs. If this is something you're interested in just either email us or use the contact form at the bottom of our home page to discuss what it is you'd like.  Alternatively, if you have been in touch with us via Instagram, follow the instructions below. IG: Iceynails2020

How do I order a custom set of nails?

Once you have been in touch, we have established what design it is you'd like and this has been given the go-ahead just head over to our shop page and you can purchase a "custom set" on there.

Just be sure that your name on the order matches the name you have been using to communicate with or leave your name in the comments box when placing your order. Just so we know who is who :) For anyone who has communicated via Instagram please leave your Instagram name in the comments box. 

4) SHIPPING 

How long does it take for my nails to be shipped?

If the size you need is in the drop-down menu then they're in stock and will be shipped within two working days after you purchase. Custom sets come with a production time between 7-10 days before they're shipped.

How long does shipping take? 

Canadian delivery is expected to take between 2-4 working days.

*FREE SHIPPING ORDERS $75+ 🇨🇦

USA delivery is anywhere between 7-10 working days for standard shipping. 

​*FREE SHIPPING ORDERS $75+ 🇺🇸

How do I track my order?

All orders will be provided with a tracking number. If an International order is placed you will receive a tracking number via email please use this to keep track of your parcel.

PLEASE NOTE: We are not liable for any delays with your shipping as this is out of our hands.